The student should meet with the class instructor. The instructor can assist the student with pinpointing test material, or possibly giving them extra credit. The instructor can refer the student to the academic center if a tutor is needed. If those efforts are unsuccessful, advisors can assist the student through a variety of methods, including decreasing their class load. The student should also check with the Financial Aid Office, or others, to see if decreasing his or her class load will affect financial aid, scholarships or campus employment.